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lewisess



Joined: 27/06/2019 11:24:51
Messages: 1
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Hi

Is it possible with the Node.js API to detect voice input? Maybe through packet streams?

We're interested in rolling out Jabra headsets in our contact centre and would love to collect analytics based on who led the conversation. E.g, 40% of the call was spoken by a colleague and 60% by a customer.

Thanks
JabraJohn1



Joined: 23/04/2018 04:54:57
Messages: 50
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Yes this is possible with the node.js API and the Engage 50 headset.

https://www.jabra.co.uk/business/office-headsets/jabra-engage/jabra-engage-50#/#5093-610-189

 
 
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