Hi, I am trying to use Biz 2400 II headset with Cisco Finesse using the Jabra CC Agent App (http://www.jabra.com/software-and-services/apps/jabra-cc-agent-app
). The app installs on my workstation, and I added the gadgets to Finesse, but they just say "Trying to connect to Jabra CC Agent App...".
In the Firefox browser console, I see "Firefox can’t establish a connection to the server at wss://localjabrawebsocketserver:8080/.
I also tried disabling the firewall on my workstation but no luck.
Is there an additional component I need to install somewhere for this web socket server?