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TravisDoucette


Joined: 17/04/2018 04:27:59
Messages: 2
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I am testing our product with a 450 Handset, using the Native API. I am seeing a delay of 1-2 seconds between the time the handset is taken offhook until the receipt of the OffHook message.

Sequence is simple. Receive incoming call, set the ringer on and immediately receive the Online message. Pickup the handset, and it takes between 1 and 2 seconds to receive the offhook.

Using firmware 1.27.0, SDK DLL version 1.3.12888.0

Is this known issue? Anything i can do to speed it up?

Thanks,

Travis
Iggy


Joined: 17/04/2018 04:27:59
Messages: -6
Offline

hi, for hardware support please go to https://www.jabra.com/Support they will be able to tell you if this is normal behavior and if there is anything that can be done to speed this up. thanks.
 
 
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