Messages posted by: JabraJohn1
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It is not possible to control the LEDs on Link 260 or any other Jabra device apart from the new Engage 50 controller with programmable buttons. It is only possible to program the buttons and only to the pre-defined functions such as mute/unmute, answer/end call. LEDs will follow the usual behavior associated with those functions. The only controller that supports LED and button take over right now is the Jabra Engage Link (for Engage 50).
hi, a good place to look on device behaviour is the Jabra HID spec. which can be found here. https://developer.jabra.com/site/global/sdks/web/index.gsp

Also, the Jabra Dial 550 looks like is no longer fully supported by the new SDKs (its missing in the documentation) so it might not have been tested with the newer windows SDKs. I am still checking and waiting for an answer. Could explain the issues. Back soon.
hi - MAC SDK is swift. Device APIs are the same.
hi, we are currently updating the MAC SDK. WE hope to have this fixed and released before/during December 2018. Apologies for any inconvenience caused.
hi, we have released an new SDK to address this issue.

https://developer.jabra.com/site/global/sdks/windows/index.gsp

v1.4

thanks.
hi, for device support you need:

https://www.jabra.co.uk/support/

thanks.
hi, the speak 710 supports this functionality via bluetooth.

check out:

https://www.jabra.co.uk/business/speakerphones/jabra-speak-series/jabra-speak-710?gclid=EAIaIQobChMI3c_Kl52S3gIVirTtCh2l4gNPEAAYAyAAEgKCjvD_BwE

br.
hi, could you detail the windows revision you are seeing this issue on? many thanks.
hi elvin. the new MAC SDK support Mojave should be with us in mid October.
hi Elvin, yes we are aware of this. We plan to fix in the production release of the new MAC sdk scheduled for October. Thanks for choosing Jabra.
https://developer.jabra.com/site/global/sdks/web/index.gsp

hi, the USB HID document at the above address can help in looking at the flow of USB events.

can i ask which device you are using? as not all Jabra devices behave in the same way?
hi, which SDK revision are you using?
we recently posted a new NPM package, based on a new windows SDK, can you re test?
Some tips from our developers:

If using GN HID
1. Open device handle with path whose usage=65280(0xFF00) using new HID.HID(path)
2. write to device using open handled using device.write( [0x04, 0x04, 0x00] ). Note, first byte should be report id, it could change per device.

If using standard HID
1. Open device handle with path whose usage=11(0x0B) using new HID.HID(path)
2. write to device using open handled using device.write( [0x02, 0x04, 0x00] ). Note, first byte should be report id, it could change per device.

Users should be advised to use npm package 'jabra' for such task. This is wrapper for our c/c++ sdk and provide all call control feature in released version. https://www.npmjs.com/package/jabra
we also have a newer device that we are eventually moving the pro 94xx family to. Its called Jabra Engage. The node.js SDK to support this newer device will be released in Q3.
 
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