Messages posted by: Gino
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Hi, I am trying to use Biz 2400 II headset with Cisco Finesse using the Jabra CC Agent App (http://www.jabra.com/software-and-services/apps/jabra-cc-agent-app). The app installs on my workstation, and I added the gadgets to Finesse, but they just say "Trying to connect to Jabra CC Agent App...".

In the Firefox browser console, I see "Firefox can’t establish a connection to the server at wss://localjabrawebsocketserver:8080/."

I also tried disabling the firewall on my workstation but no luck.

Is there an additional component I need to install somewhere for this web socket server?
 
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