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  • content Jabra Authorised Developer program
    01/23/2023
    Jabra Solution Provider Program - Jabra Developer Program Jabra Solution Provider Program Jan 2020 will see the launch of the Jabra Solution Provider (JSP) program. JSPs will have access to additional sales and marketing support, enhanced technical support, early access to new products
  • content Support
    01/02/2023
    Support - Jabra Developer Program Support %{--Because these are the same tools we’ve used internally for years, we have a wealth of expertise to share. We offer training, certification, code review, code deployment, and additional support to ensure that you’re getting the most out of our
  • content Requirements
    02/15/2023
    Requirements Requirements Jabra for Salesforce has been designed for use cases with connected components on different levels. Please check carefully if all requirements are fulfilled on each level before you start your integration. Prior Knowledge Working with this software greatly
  • content Release Notes
    02/03/2023
    Release Notes Release Notes Version Description 1.10 Support for multiple Amazon Connect instances. 1.8.0 Support of following components: - Conversation Coach - Call Controls for Amazon Connect CTI Adapter
  • content Overview
    02/15/2023
    Jabra for Salesforce Jabra for Salesforce The integration supports Call Control and the Conversation Coach. This app enables Jabra device integration in Salesforce via Amazon Connect. Call Control This feature allows the agent to control calls by hardware buttons on the headset. You can
  • content FAQ
    02/03/2023
    Jabra for Salesforce - FAQ FAQ General What happens, if I connect several Jabra headsets to an agent's computer at the same time? The app will use the most recently connected headset for Call Control. Recommendation: Connect only one Jabra headset to an agent's computer at the
  • content Docs: Jabra for Salesforce 1.10
    02/15/2023
    Docs: Jabra for Salesforce 1.10 Docs: Jabra for Salesforce 1.10 Jabra for Salesforce requires several components for operation. Installation Install all software specified in the requirements of Jabra for Salesforce: on the agent's computer in your Salesforce org Verify that you use a
  • content Jabra Call Control for NICE CXone MAX
    11/04/2022
    Jabra Call Control for NICE CXone MAX Jabra Call Control for NICE CXone MAX Jabra devices are designed with the agent in the center. Depending on your model, Jabra Devices enable agents to control calls with greater efficiency. Jabra Call Control for the NICE CXone MAX softphone is a web
  • content 1.0
    10/21/2022
    Jabra Call Control for NICE CXone MAX Deployment Guide Jabra Call Control for NICE CXone MAX Jabra devices are designed with the agent in the center. Depending on your model, Jabra Devices enable agents to control calls with greater efficiency. Jabra Call Control for the NICE CXone MAX
  • content Call Control for NICE CXone MAX
    01/16/2023
    Docs: NICE CXone MAX 1.0 Call Control for NICE CXone MAX Jabra devices are designed with the agent in the center. Depending on your model, Jabra Devices enable agents to control calls with greater efficiency. Jabra Call Control for the NICE CXone MAX softphone is a web based solution,