Jabra Integration Service Changelog

Version 1.0.1

This is the first version of the Jabra Call Control for NICE CXone MAX, which enables call control for Jabra devices.
Based on the capabilities of the Jabra device, the following actions are supported:

  • Accepting and rejecting incoming calls
  • Ending ongoing calls
  • Hold and resume calls
  • Mute and unmute calls
  • Basic management of multiple ongoing calls
    • If multiple calls are in progress, it is currently not possible to end calls from the headset