Call Control for Amazon Connect

This is an add-on module to the Amazon Connect Contact Control Panel (CCP) in your agent desktop web page. You integrate the module into the web application that uses Amazon Connect.

Features

The add-on module provides Call Control functionality for Jabra headsets. It allows you to operate calls from the hardware buttons of the headset.

Salesforce

For Salesforce integrations use Jabra for Salesforce. A Salesforce integration using this dedicated app is easier than an integration using the generic Call Control for Amazon Connect.

Downloads

Current Version

Legacy Versions