Overview
This is an add-on module to the Amazon Connect Contact Control Panel (CCP) in your agent desktop web page. You integrate the module into the web application that uses Amazon Connect.
Integration Options
Call Control for Amazon Connect integrates Jabra headsets with Amazon Connect.
Features
The add-on module supports Call Control.
Downloads
Call Control for Amazon Connect uses Jabra SDK for Browser as the underlying technology.
Current Versions
| Name | Version | Last Updated | |
|---|---|---|---|
| Call Control for Amazon Connect | 1.1.2 | Aug 2022 | Download (requires login) |
| ChromeHost for Windows | Go to Jabra SDK for Browser | ||
| ChromeHost for macOS | Go to Jabra SDK for Browser | ||
| Chrome Extension for ChromeHost | Go to Jabra SDK for Browser |
Legacy Versions
| Name | Version | Last Updated | |
|---|---|---|---|
| Call Control for Amazon Connect | 1.0.7 | Mar 2021 | Download (requires login) |