Call Control for Amazon Connect
This is an add-on module to the Amazon Connect Contact Control Panel (CCP) in your agent desktop web page. You integrate the module into the web application that uses Amazon Connect.
Features
The add-on module provides Call Control functionality for Jabra headsets. It allows you to operate calls from the hardware buttons of the headset.
Salesforce
For Salesforce integrations use Jabra for Salesforce. A Salesforce integration using this dedicated app is easier than an integration using the generic Call Control for Amazon Connect.
Downloads
Current Version
Name | Version | Last Updated | |
---|---|---|---|
Call Control for Amazon Connect | 1.1.2 | Aug 2022 | Download |
ChromeHost (Windows) | Go to Jabra SDK for Browser | ||
ChromeHost (macOS) | Go to Jabra SDK for Browser | ||
ChromeHost (Chrome Extension) | Go to Jabra SDK for Browser |
Legacy Versions
Name | Version | Last Updated | |
---|---|---|---|
Call Control for Amazon Connect | 1.0.7 | Mar 2021 | Download |