Support and resources

When planning a new VDI deployment or facing challenges with Jabra devices in a deployment, the following support paths are recommended for the fastest and most effective resolution:

Whether you're scoping a new deployment, relaying a customer's issue, or troubleshooting directly, start with the path below that matches your situation.

• First and foremost, consult your VDI and UC/CC vendor for best practices on deploying and managing Jabra devices in your specific setup. Solution options and recommended approaches may vary depending on the combination of VDI platform and UC/CC client you are using. Though we at Jabra are working with the major VDI and UC/CC vendors to ensure optimal support and integration for our devices the best source of guidance is directly with your VDI and UC/CC vendor.

• For specific Jabra device questions, please reach out through www.jabra.com/support.

VDI integration development

If you're a software vendor or part of an enterprise team building Jabra device integrations with VDI-specific behavior (call control, device management, telemetry collection etc.), please reach out through the developer support channel.