Usage Terms, Rate Limits, and Error Handling

Usage of the Jabra Plus APIs is free during the beta period. After this, APIs may become available as a paid service.

For legal terms, see Jabra Plus legal agreements.

Rate limits and quota

The Jabra Plus APIs are governed by the following general limits (both apply):

• 10,000 API calls every five minutes
• 100 API calls per second

For firmware updates, device setting changes, and reboot operations:

• One API request every minute per device

When limits are exceeded, the API returns HTTP 429 Too Many Requests with a Retry-After header.

Clients should treat HTTP 429 as an expected condition and:

• Respect the Retry-After header
• Apply exponential backoff and jitter

Best practices

• Cache responses when appropriate
• Use pagination efficiently with a page size of 100
• Batch non-urgent operations during off-peak periods

Error handling

Common HTTP status codes:

• 200 OK: Successful request
• 400 Bad Request: Invalid parameters
• 401 Unauthorized: Missing or invalid subscription key
• 404 Not Found: Room or device not found
• 429 Too Many Requests: Rate limit exceeded
• 500 Internal Server Error: Server-side issue