Webhooks

Use Jabra Plus webhooks to receive near real-time updates for meeting room devices.

You can subscribe to notifications for events such as:

• Device status changes (for example, offline, online, or rebooted)
• Firmware changes (for example, update completed)

The webhook payload schema can be downloaded when creating or editing a webhook in Jabra Plus Management.

Webhooks are limited to meeting room devices

Webhooks are available only for meeting room devices. For personal device state, use REST API polling at an interval that complies with rate limits and quota.

Add a webhook

Prerequisites

• You have admin access to Jabra Plus Management with the Owner role
• You have a publicly reachable HTTPS endpoint to receive events

Procedure

1. Sign in to Jabra Plus Management with an account that has the Owner role.
2. In the left navigation, select Integrations.
3. On Configurable Webhooks, select Add webhook.
4. In Add webhook for meeting rooms:
   • Enter a webhook name
   • Enter the Webhook URL (your callback endpoint)
   • Select authentication method (None or Basic)
   • Select event types, for example Device status changed and Firmware changed
5. Select Add webhook.

After creation, Jabra Plus sends a validation event to your callback URL.

To complete validation, inspect the event payload, locate validationUrl, and send an HTTP GET request to that URL within 10 minutes.

If validation succeeds, the webhook is activated and starts sending events for the selected event types.