A certification guarantees a defined level of Device Integration for a specific combination of software and device model.
Certification vs. Compatibility
It is important to distinguish between Device Certification and Device Compatibility. A device without certification can and usually is compatible with a certain software. This may even include advanced functionality.
Example: Most software manufacturers implement for example Device Integration for Jabra into their software without any certification. Which means that you can use Call Control by hardware button presses even with a non-certified device.
Most professional Jabra devices are sold in two different variants:
- MS Teams variant – Certified only for MS Teams client software
- UC variant – Certified for several UC clients softwares (but not for MS Teams)
Example: Headset Engage 50 II
The headset Engage 50 II – respective its controller Engage Link II – is for certified for:
|MS Teams||- Microsoft Teams|
- Google Meet
- Works with Chromebook
Exclusive features of the MS Teams variant are for example:
- Plug-and-Play: Headset configures automatically as default audio device in MS Teams
- Teams button: A button press will bring MS Teams window to the foreground
- Teams notification: A blinking LED in MS Teams colors notifies about a missed call
The UC variant lacks the exclusive features of the MS variant. But even the UC variant does support advanced features like Call Control by hardware button presses.
A buying recommendation depends on the intended use case:
- MS Teams as the primarily used UC Client: Buy the MS Teams variant
- All other use cases: Buy the UC variant
This will ensure best user experience for the respective use cases. All other combinations are also expected to work.