Installation: Plug-in for Call Control

Building the extension

You have to to rebuild the extension to the specific Genesys assemblies being used.

Testing

Test the extension like this:

  • Close the Genesys Workspace Desktop Edition software
  • Unzip the zip file included in the Plug-in for Call Control resource file
  • Copy the content to C:\Program Files (x86)\GCTI\Workspace Desktop Edition
  • Start the Genesys Workspace Desktop Edition software

Options for Mass Deployment

The plug-in supports two options for mass deployments.

ClickOnce

Use the ClickOnce technology for deployment.

Do this:

  • Unzip the zip file for the extension
  • Copy the content to C:\Program Files (x86)\GCTI\Workspace Desktop Edition
  • Prepare and publish a new ClickOnce revision following the
    Genesys Deployment Procedures.

MSI Installer

Use the the Windows installer (.msi file) included in the Plug-in for Call Control resource file.

The .MSI property INSTALLFOLDER can be used to specify a custom installation location:

msiexec.exe /i JabraCallControlExtension.msi INSTALLFOLDER="C:\nondefaultfolder"