Installation for Amazon Connect Streams API

You integrate with Amazon Connect Streams API when you host a web application yourself.

Prerequisites

  1. Call Control Panel (CCP) is embedded into the web application with the Amazon Connect Streams API.
  2. Amazon Connect is initialized.

How to integrate

  1. Add the file jabra.connect.integration.crm.vX.Y.Z.js to your web server. Preferably to the same place where your Amazon Connect Streams JavaScript file is located. (If that file is located on your server).
  2. Add the Call Control for Amazon Connect script to where your application starts. Example: Add the following tag to the index.html of the site.